At Hoxton Hotels, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or stay at one of our properties.
By using our website or services, you agree to the terms outlined in this policy.
📌 Information We Collect
We collect the following types of information when you interact with our website or make a booking:
- Personal Details: Your name, phone number, email address, and city
- Booking Information: Dates of stay, number of guests, room preferences
- Payment Details: Only when processed through secure third-party payment gateways
- Communication Data: Any messages or inquiries you send us
- Usage Data: Browser type, pages visited, time spent on site (via analytics tools)
💡 How We Use Your Information
We use your data to:
- Process bookings and inquiries
- Communicate with you about your stay
- Improve our services and website
- Respond to customer service requests
- Send updates or promotional offers (only with your consent)
🔒 Data Protection
We take your privacy seriously and implement appropriate security measures to protect your personal information from unauthorized access or misuse. Your data is only accessible to authorized personnel and is stored securely.
🤝 Third-Party Sharing
We do not sell or rent your personal data. However, we may share your information with:
- Trusted third-party vendors (like booking engines or email tools)
- Law enforcement agencies, if legally required
All third parties we work with are required to keep your data secure.
🍪 Cookies & Tracking
Our website uses cookies and analytics tools (like Google Analytics) to understand visitor behavior and improve user experience. You can disable cookies through your browser settings if you prefer not to be tracked.
👤 Your Rights
You have the right to:
- Access the personal data we hold about you
- Request corrections or deletions
- Opt out of promotional communications
- Withdraw consent for data usage (where applicable)
To exercise your rights, email us at: privacy@hoxtonhotels.in
📝 Changes to This Policy
We may update this Privacy Policy occasionally to reflect changes in laws or business practices. The revised version will be posted on this page with an updated date.
📬 Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Hoxton Hotels
📧 Email: rahul@hoxtonhotels.in
📞 Phone: +91 97819 29999